Our Sales and Support team both use ringDNA. It's really helpful for our team to be able to listen to each other's calls, but also barge in to offer support at the click of a button. I'm able to log notes to my calls and associate them with cases effortlessly. When a caller dials our support line, If their number is associated with a record I can see a screen pop with all of their information and recent cases.
RingDNA by Revenue
io is an AI-powered sales management tool that provides real-time analytics, CRM integration, and Salesforce integration
It offers capabilities such as automated dialing, prioritized call lists, voicemail drop, global local presence dialing, configurable call dispositions, performance insights, seamless call transfer, inbound call routing, call flows, and click-to-call from any website
The platform is designed to optimize sales engagement and conversation intelligence, enabling teams to deliver predictable results and optimize their entire revenue operation