When it works, it works... "okay". That's the best I can say. The issues I repeatedly encounter include: - As others have reported, it disappears from Gmail far too often (every time Google Chrome is updated) and requires too many steps to remove, reinstall, etc. in the hopes of trying to get it to show back up. I often have to remove/reinstall multiple times to get it to come back. - When you "log" an email, it looks for the email contact in Gainsight and if that contact doesn't exist it doe... Show more
Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day
Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin
Gainsight users can access your Gainsight email templates directly within Gmail, saving you time when composing customer emails and helping to drive consistency in your communications
And, the ability to log emails to Timeline from within your inbox saves time and ensures that every important conversation is captured